A closer look at the thinking, collaboration, and design decisions behind meaningful digital experiences.
A closer look at the thinking, collaboration, and design decisions behind meaningful digital experiences.
A closer look at the thinking, collaboration, and design decisions behind meaningful digital experiences.
Scaling Research Through a Centralised System
Designing a scalable UX research repository to improve knowledge sharing, collaboration, and insight accessibility across teams.
Design Operations
UX strategy
UX Research
UX/UI Design
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Designing a Connected Insurance Experience
Designing a connected short-term insurance experience from the ground up, shaping customer journeys, service interactions, and digital touchpoints across the product ecosystem.
Cusomer Experience
UX Research
UX Design
Service Design
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Reframing the intranet
Transforming a fragmented intranet into a clearer, more intuitive employee experience through information architecture and UX strategy.
Design Operations
Strategy
Research
UX/UI design
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Scaling Research Through a Centralised System
Designing a scalable UX research repository to improve knowledge sharing, collaboration, and insight accessibility across teams.
Outcome: Improved research visibility, collaboration, and access to insights across teams.
Design Operations
UX strategy
UX Research
UX / UI Design
View case study
Designing a Connected Insurance Experience
Designing a connected short-term insurance experience from the ground up, shaping customer journeys, service interactions, and digital touchpoints across the product ecosystem.
Outcome: Designed a connected insurance experience that established the foundation for a new service offering.
Customer Experience
UX Research
UX Design
Service Design
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Reframing the intranet
Transforming a fragmented intranet into a clearer, more intuitive employee experience through information architecture and UX strategy.
Outcome: Transformed a fragmented intranet into a clearer, more engaging employee experience.
Design Operations
Research
Strategy
UX/UI Design
View case study
Scaling Research Through a Centralised System
Designing a scalable UX research repository to improve knowledge sharing, collaboration, and insight accessibility across teams.
Design Operations
UX strategy
UX Research
UX/UI Design
View case study
Designing a Connected Insurance Experience
Designing a connected short-term insurance experience from the ground up, shaping customer journeys, service interactions, and digital touchpoints across the product ecosystem.
Cusomer Experience
UX Research
UX Design
Service Design
View case study
Reframing the intranet
Transforming a fragmented intranet into a clearer, more intuitive employee experience through information architecture and UX strategy.
Design Operations
Strategy
Research
UX/UI design
View case study
